SUPPORT: (+86)400-081-2026
A FOCUS ON IT SERVICE QUALITY
24 x 7 Help Desk
Remote/Field IT Service
Data Backup Service
New Office IT Setup
Office IT Relocation
Multi-Cloud Support
MANAGED IT SUPPORT MODEL
New PC Staging, Monitoring, Security Control, Cloud Access
Big Plans for the IT Management
over your plants, branch offices and mobile users in China?
You will need technology that can grow right along with your business. Technology that adjusts quickly to changing business needs, maximizes your existing IT investment, and does not require additional management. With BROCENT flexible, cloud-based technology platform and field IT service team you can have the business tools of a much larger company, at the right price.
Work with Your China IT Team
Setup IT Infrastructure, Deliver IT Maintenance Service TO your remote office and/or local customers the On Demand IT Support Service. BROCENT Service Desk gives end users a single point of contact across multiple channels for support issues and new service requests. We take a persona-driven approach to deliver care-centric services that put the individual end user - not the device - at the center of the support model. Employees receive support resources that are matched to their particular business persona and requirements, to maximize productivity.
- Managed IT Service Porfolio
- Revolutionary
- Benifits
- 24x7 Data Center Service
BROCENT CHINA offer a Total Package and we will customize a managed services program to best fit your businesses needs. Whether your business is small, medium or large, we can eliminate the hassles and headaches of dealing with IT services & Network Solutions.
By Customizing you will have flexibility to start with the managed IT services that make the most sense for your organization, and the services evolves as your needs grow. Many business executives who are responsible for IT prefer leaving IT services and solutions in the hands of professionals. In these cases, we can also host and manage your entire IT infrastructure, including desktops, servers, networks and more.
Let our professional and experienced managed services team take the helm, and become your strategic IT partner that will free up your day, create consistency in your infrastructure and allow you to focus on what’s important!
| SERVER &DESKTOP MANAGEMENT We proactively update, back up, and manage all your computers and servers remotely. Our server and desktop management team monitors every aspect of your network, and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated | IT HELP DESK SUPPORT Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to an Brocent IT Help Desk Support employee here in China if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues. Have an urgent problem? |
| IT REMOTE SUPPORT Brocent IT Remote Support service is available 24/7. Around the Token support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call our IT Remote Support service and report the issue. At that point, Brocent will remotely access your organization’s IT systems and initiate Remote Support to address the problem. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it. | SERVER BACKUP SOLUTIONS Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure. And such technical failures usually affects dramatically the business utilization on Business application systems, for example Email system, File system, Security system and other office softwares. BROCENT CHINA provides their clients with server backup solutions for simple recovery of files, folder, and email data, but may be insufficient to address total server loss. |
The Office 365 service is a cutting edge subscription based online cloud solution that greatly increases productivity by allowing you to connect from anywhere and from Mac, PC or Android. As a Microsoft Partner BROCENT can provide tailor-made migrations to Office 365 from your current setup to suit your unique needs to improve your current IT infrastructure in order to profit from all the benefits of Office 365. And migrate smoothly from older Office version and educate your users and administrators how to get the most out of the new Office capabilities
PROGETTOCMR is a well-known architecture designing firm delivering professional service internationally. BROCENT support client deploy the OFFICE365 service, and make the email service migration from GMAIL to Microsoft platform so that to have agile connection to business applications.
SLA GUARANTEED | PAY AS YOU GROW
USD 80/Hour | 8 hours, 5 days,
Wherever You are in China | Same Language, Same Time Windows
How do I get started?
To learn more about how BROCENT CHINA IT managed services plan can help support and grow your business, please call +86-400-008-2008 and / or fill out our contact form . You can be sure that a member of our managed IT services consulting teams serving throughout the whole China T1-T3 cities.
See How We've Helped Our Clients
Most of our clients do not want to hire an in-house IT support staff, or their demands do not warrant a full time IT guy. This is where Technology Support Hong Kong or China Mainland come in. We can be your outsourced technology support department and we can also be the back up for your in-house IT staff. Our team work on-site to ensure things are running smoothly, efficiently and securely. Your company may need us to come in on a weekly or monthly basis or just be on-call for unexpected emergencies.