PROGRAM FOR GLOBAL I.T PARTNERS

THIS PROGRM IS TO ENABLE INSTANT LOCAL IT FIELD SERVICE TO GLOBAL IT PARTNERS

IT SERVICE OFFERINGS

CLOSELY SUPPORT WORLDWIDE IT ALLIANCE PARTNERS

BROCENT deliver s the precise combination of technical skills and inventory to support all Global Technology Service Alliance Partners' requirements around the world, that use the ASIA/CHINA "Out-of-Box" capabilities to deliver the instant IT field service and Part Support locally. We can provide the following solutions so we can minimize impacts that every business can face.

IT FIELD SERVICE COVERAGE

BROCENT employees and contract IT technician forces are distributed in 56 major cities in China mainland, China Hong Kong, Taiwan, Singapore and Vietnam. All IT engineers are well trained, and centrally managed and supported by Tier II Highly Qualified Support Team and Help Desk Central, that delivers the combination service of capabilities in English &Local Language, Multiple Time Zones, Tiers' Technical Skill set and Technical Certificate. All are under the governance of Central Commander.

THE BENEFITS OF OFFERINGS

QUICKLY BUILD UP CHINA &ASIA DELIVERY CAPABILITY

To quickly enable your local IT service delivery capability, and start the SMART HAND to your global customers, BROCENT provides the "Out-of-Box" benefits that ease your worries on PRICE, IDENTITY, COMMUNICATION and TECHNOLOGY INTERFACE. You may find our information to facilitate the understanding below, or consult the Account Manager.

IT SERVICE FEATURES

BROCENT is supporting Multinational companies with Managed IT Outsourcing Services. The managed IT service model provides high quality IT deliveries through the Multi-Lingual Support Teams and Structured Methodology. Customer is worry free to deploy and operate the IT operation in all distributed country and city based offices, plants and other pop sites, that BROCENT single of contact from service desk and Level 2 &3 team are supporting centrally with local field service team.

TECHNICAL EXPERTISE &SPECIALIST