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BROCENT ASIA

BROCENT ASIA Cloud Service PTE. Ltd. (BROCENT), commits to provide comprehensive IT management service to the corporate users and IT manufacturers , is the leading professional services provider, who offers the professional IT services including the management of IT equipment and its operational function, maintenance and technical support, resources outsourcing services for IT manufacturers and the end users etc .


As a national ICT service provider, through a unique mode of "platform + service" , based on the channel system of globalization, BROCENT delivers the IT services in different countries and cities , to help customers improve IT rate of return on investment and reduce the total cost of ownership .  


BROCENT now has more than 100 IT service management personnel. Every day they manage over 1,500 certified partners through CEP platform and operate the terminal equipment with more than 600,000 sets.

The management framework of BROCENT IT Managed Outsourcing services can assist you to choose the best IT infrastructure after analysis, which improves the operation efficiency and then strengthen competitive advantages, and by adjusting the operation and the pace of the information technology, he achieves your management goal . BROCENT service team mainly adopt end-to-end IT services infrastructure to help you plan, build, support, manage, improve and innovate the complete lifecycle of IT infrastructure to achieve the measurable, positive IT investment reward with a strong background expert team .

 

When someone is considering using our services, they invariably ask two questions: "What relevant experience do you have in my area of business?" and: "What evidence can you give me that you understand our business needs?" These two questions are closely linked and boil down to two important things …

 

We Are Located Where Clients Need Us

IT support in china to better delivery your IT success with diamond quality. Therefore we vision to be the best representative of your brand and image. 

In addition to our headquarters in Beijing, and with  major service delivery offices across the China, our professionals serve clients in more than 56 cities. Our competitive advantages are as of:


● Resource Management Platform: RMP platform manages all resource in 56 deliverable cities.

● Service Operation Team: They have professional qualification certificates and experience.

● Service Tools: Service Desk, Monitoring Tools, Parts Management, Resource Control and Tracking.

● Know-how: We specialize on Service Offering and Delivery for International Customers.  

 

Our Culture &Vision

To deliver the best service experience and quality in China IT Service Market, we care "Executive ability; Teamwork; Employee value; Customer satisfaction" .

CHINA IT SUPPORT


YOU'LL BENIFIT

TEAM MAKES IT SUPPORT BETTER

BROCENT premier worry-free IT managed service uses the RMM &PSA support tools such as ATERA, Continnum and Labtech shift age-old monitoring and maintenance routines from reactive to proactive, from passive to predictive, from manual to automated. At BROCENT, we are thinking to leverage manpower and modern technologies to uplift your productivity and to lower your investment on IT infrastructure and maintenance service. Brocent Hypercare of managed IT services keep your IT running and your users supported, so you can focus on your IT strategy and growing your business. You’ll benefit from:


  • Optimised IT performance: The proactive approach to IT management keeps your network and systems running at peak performance 
  • End-user support: with a professional, China-based service desk, Brocent will ensure your IT users have the fully qualified &professional service 
  • Cost-efficiency: save money on your IT management by leveraging Internal Ticketing &Monitoring systems, best-practice processes and resourcespeace-of-mind: breathe easy knowing your IT environment is in good-hands with Brocent’s managed IT services.

 

24 Hours, 365 Days

 

Fast Remote Support

 

Qualification System