• On Demand IT Support Service | Call out for Field IT Service Anytime Anywhere
On Demand IT Support Service | Call out for Field IT Service Anytime Anywhere
 
 

ON DEMAND PLANS starting at $480/Month

Responsive Support When You Need It Anytime

Enable your IT service journey now in any of 36 China cities

ON-DEMAND IT SUPPORT SERVICE

It gives you affordable access to a responsive, professional and complete IT department, when you need us.

A proactive and flexible IT service plan for small businesses to get the IT support they need when they need it. BROCENT's On Demand IT Service gives small businesses access to a complete IT department, a proactive and automated preventative maintenance schedule, and the flexibility to control IT budgets. BROCENT's On Demand IT Service is ideal for small businesses seeking more than just reactive hourly IT support.

BROCENT's team consists of a complete IT department that is at your disposal with just a phone call or email. You will have access to complete network support from our remote and onsite highly trained engineers should the need arise. PlumChoice understands that response times are critical when you have technology issues.


ON-DEMAND IT SERVICE PLAN

It includes support of one server and up to 10 PCs. Additional PCs and servers can be added on to perfectly tailor this plan for your needs.


BROCENT's On Demand IT Service accommodates both small businesses and larger organizations that are seeking security and maintenance for their network. BROCENT's On Demand IT Service includes all of below IT services and access to BROCENT's experienced technology team.

PC Maintenance

  • Automated Scheduled Anti Virus Updates
  • Automated Scheduled Spyware Prevention and Deletion
  • Automated Temp File Deletion
  • Automate Patch Assessments & Updates
  • Comprehensive Tracking of All Software and Hardware on Each Desktop/Laptop

  Please see our partial list of completed office setup clients below.

 
 

Banco Bilbao Vizcaya Argentaria (BBVA) is a multinational Spanish banking group. The group offers individual and corporate customers the most complete range of financial and non-financial products and services. BBVA is the second largest bank in Spain and 7th largest financial institution in the Western world. Jointly with Hong Kong partners, we've delivered the turn-key IT project management service for client's new office in Shanghai, 

SERVER &DESKTOP MANAGEMENT

We proactively update, back up, and manage all your computers and servers remotely. Our server and desktop management team monitors every aspect of your network, and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated 		IT HELP DESK SUPPORT

Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to an Brocent IT Help Desk Support employee here in China if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues. Have an urgent problem? 
IT REMOTE SUPPORT

Brocent IT Remote Support service is available 24/7. Around the Token support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call our IT Remote Support service and report the issue. At that point, Brocent will remotely access your organization’s IT systems and initiate Remote Support to address the problem. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it. 		SERVER BACKUP SOLUTIONS

Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure.  And such technical failures usually affects dramatically the business utilization on Business application systems, for example Email system, File system, Security system and other office softwares. BROCENT CHINA provides their clients with server backup solutions for simple recovery of files, folder, and email data, but may be insufficient to address total server loss.

See How We've Helped Our Clients

Most of our clients do not want to hire an in-house IT support staff, or their demands do not warrant a full time IT guy. This is where Technology Support Hong Kong or China Mainland come in. We can be your outsourced technology support department and we can also be the back up for your in-house IT staff. Our team work on-site to ensure things are running smoothly, efficiently and securely. Your company may need us to come in on a weekly or monthly basis or just be on-call for unexpected emergencies.