IT SOLUTION IN FINANCIAL SECTOR

In Fiancial Sector, Client CIO understands their technology infrastructure is the backbone that drives the evolvement of the core business offering, and the customer's experience. Financial institutions rely on the simplified and reliable IT managed services and solution from BROCENT to maintain a cost efficient IT operation, and highliy secured IT infrastructre to serve and protect the customer's digital assess from cyber attacks.



CUSTOMERS WITH BROCENT

 
 
 
 
 
 
 
 
 
 
 
 


INSTANT IT SUPPORT SERVICE

NORTH CHINA TO SOUTH CHINA | SINGAPORE TO VIETNAM


 
 




THE BENEFITS

For Financial IT Managed Servcie

From banks to brokerages, financial services organisations are seeking new ways to reduce costs, improve customer satisfaction, and increase revenue and shareholder returns.

 
 




TRANSPARENT

24/7 Service Controllers Keeps clients update the status of all on-going tickets.

 
White label IT Support




WHITE LABEL

BROCENT engineers are the team member of the virtual local IT Department.

 
 
ENGLISH IT SUPPORT




FIXED RATE

Fixed rate to deliver the time &material IT field service across all your local offices 

 
IT Help Desk




ONE CONTACT

"ONE CONTACT" answers all your questions in terms of tickets, project and so on..



IT SERVICE FEATURES

BROCENT is supporting Multinational companies with Managed IT Outsourcing Services. The managed IT service model provides high quality IT deliveries through the Multi-Lingual Support Teams and Structured Methodology. Customer is worry free to deploy and operate the IT operation in all distributed country and city based offices, plants and other pop sites, that BROCENT single of contact from service desk and Level 2 &3 team are supporting centrally with local field service team.

 

SIMPLIFIED IT OFFERINGS

TOKEN - a way of delivering Break-fix, IMAC, Project based complex IT service

Multiple Locations IT Support

MULTIPLE COUNTRY &CITY IT SUPPORT

56 cities localized field service team are centrally managed by Brocent L2 controllers, that address your IT matters instantly.

IT Support Offerings

   CLOUD MONITOR &TICKET SYSTEM

    Multiple tenants enabled IT support system receives  and     thousands of  request,  that drives all our technician force.

 

24/7 MULTIPLE LINGUAL HELP DESK

Single Point of Contact in English & Chinese for all technical support via our Call Center & Online Support Desk

IT Support Price

ONE RATE, ONE REGION

Wherever the service is requested to deliver in China cities (Excl. HK), it works with one price.

IT Documentation

STRUCTURE IT DOCUMENTATION

As a well organized IT team, we manage the SOP, Technical White Paper and Knowledge base in every operation.