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[Quoted from http://g2sf.com/white-paper/]

The starting point for meaningful metrics is to determine how the end user or customer will evaluate the service provider’s performance on each of these services. Armed with this information it is then much easier to establish a limited number of high level, yet measurable metrics that be quantified and reported.  It is then the responsibility of the IT organization to “reverse engineer” the overall customer focused metrics to determine the cascading sub tier metrics that directly contribute to the overall customer metrics used to evaluate the effectiveness of a specific IT service. These sub tier metrics represent both technology metrics that indicate the effectiveness of a specific technology as w...

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Article sourced from TEAMVIEWER.COM 

The 80-20 rule — or Pareto principle — states that 20% of your efforts make up 80% of the output.

In the late 1800s, Pareto theorized that 80% of the land in Italy was owned by 20% of the population after observing that 20% of the pea pods in his garden provided 80% of the peas!

How can you apply this to remote work? Well, by delegating or automating your processes you’re able hand off the 80% which takes time from your day and focus on the smaller, more specialized chunk of work that only you can do.

It’s important when working remotely to be as productive and efficient as you can because you’re at an inherent disadvantage and more prone to distraction.

By making sure that your data entry and busywork is tak...