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CHINA MAINLAND

The Spring Festival is an annual event held in China and in Chinese communities around the world. This massive event takes place on different dates each year, but it typically begins during the beginning of February and continues until the middle of the same month.

Client - A famous Sports Wear Manufacturer reported "System Down" and requested for an immediate onsite intervention to rectify the halted system. The CCNP certified engineer from Brocent hypercare team is dispatched to the site, and again incident was resolved within 15 mins.... Not a problem from switch, or router but copper cable was disconnected mistakenly on patch panel by end user...

Technical Project Manager
Salary range CNY240K-CNY360K +bonus
Location: Jingan District, Shanghai, China

Job Description:
Technical project manager responsible for managing multiple lines of business during transition between data centers. Project manager will be responsible managing infrastructure-based engagements including data center consolidation, network transformation, server migrations, end user application deployments and others. The project manager will work within a defined framework, involving all technical groups as appropriate. The project manager will also manage business and technology stakeholder communications and coordinate activities handled by project participants who are working on other programs at the same time. 

Req...

First Line Desktop Support - Hong Kong - Immediate Start - USD 5,000 - 7,500

BROCENT Hong Kong are currently recruiting for a 1st Line Desktop Support Technician for a full time engagement based in Hong Kong. My client, a large France based IT Solutions Company is looking for talented and enthusiastic IT professionals who are looking to develop their IT experience in a customer facing support environment. 

Responsibilities within first line support include:

* Providing 1st line technical support for hardware and software issues
* Evaluating customer requirements and offering relevant support or escalation
* Ensure all tickets are dealt with in a timely manner 
* Working to my clients SLA's to resolve technical issues minimising business impact
* H...