7 DAYS X 24 HOURS , IT OUTSOURCING &SUPPORT SERVICE
24x7 HELP DESK Dispatching
Managed IT Maintenance Service
Field IT Support in 42 APAC Cities
Multi-Langauge Veteran Instant Support
Brocent delivers Managed IT Service for your China branches. From remote monitoring & management of security
patches, antivirus, and instant remote support. Less hassle, more enforcement of your global IT standards.
Remote Monitoring &Management (RMM)
Proactively monitor your critical system, and know about issues, powerful root cause analysis, patch management ...
Remote Access and Support
Fast, easy remote access with file transfer. Stay with your office users any time, and deliver any instant IT support ...
Working in Your Time & IT Standard
Still wait for Centralized IT Response? No more, local white label IT team delivers your global IT standard seamlessly
Cut Down Your IT Support Cost
Transparent and predictable Brocent experienced engineers support you with agreed budget and SLA. Stay organized...
BREAK-FIX | IMAC | REMOTE SUPPORT | PROJECT MANAGEMENT
30 Mins Response Time
2 HR Going Onsite
15 Mins Remote Support
24 x 7 Quality Governance
We work in China, and speak the same language as you; We live in different time zones, but work at the same time windows. We deliver the IT outsourcing service in multiple locations in China and some countries in APAC, and this covers the " Break-fix Service", " Secondment Service", " IT Maintenance Service Package for local Office", and " Network Deployment Service". The professional IT service also supports New Office IT Setup and Relocation etc.
We understand the customer's challenges in a market driven by costs and user experience. Our Managed IT Services delivers a wide range of innovative capabilities to transform client's networks, operations and customer experience. By reducing risk and time-to-market when introducing new technologies, and make our customers focus on what matters to them and their business.
Supporting Global IT Alliance Partners, we deliver IT service in 42 China cities, HONG KONG, Singapore, Vietnam, China Taiwan, Japan, and those customers i.e., McDonald, StarBuck, Symantec, Adobe, Riverbed, Novartis, Sanofi, Burberry, Moncler and so on, they benefit from such quality IT service.
CLOUD BASED ANTIVIRUS, FILE SERVER, BACKUP, AND IT ASSET MANAGEMENT
Sometimes you may just have a simple question or have a problem that you know can be resolved by a few instructions from our IT experts. Our remote support services mean that you know we are only a phone call away should a problem or emergency arise. If your security policies allow it, we can remotely take control of your users’ computer to provide even swifter computer support and resolution of issues.
Grow with the Client. You may setup one APAC branch office or even a temporary shop there, for which we understand its purpose of probing market. Fulfill your global IT standards and meanwhile cut down the cost, that is Not a dream. study our TOKEN service, and 10 Hours charge might be sufficient to setup everything.
Follow the success of enabling IT Managed Service, and "Break-Fix Plus" in APAC wide. You may centralize your IT management in One Place, that could be China, Vietnam, Singapore, United Kingdom or any other countries, that is NOT a problem. All your extended remote offices or manufacturing plants can be well managed by BROCENT IT Managed Service, it is believed, the skilfull engineers (L1, L2, L3) execute your commands and standards locally, while our IT Managed Service Platform seamlessly interface with yours. Everything works in good order. Contact sales on whatsapp +86 13910719317
Brocent China provides a single point-of-contact (SPOC) for all technology-related vendor issues. Our support engineers will contact technology vendors directly to triage and manage issues to ensure a speedy resolution, freeing up you and your staff’s valuable time. This is including Phone and Internet Service Providers, Voice or Data Network-Connected Equipment, Phone Systems, Software Applications, Server and Cloud IAAS system.
If you are Global IT Service Provider, you may need a very quick response from your business partners in reverting Quotations, instantly dispatching engineers, and/or handle some special cases, only purpose to win your customers and projects. TRY BROCENT, Email us email@example.com for swift response.